Object doesn't support this property or method, Code O

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smythe - 14 Jul 2006 04:31 GMT

My father is running a Verizon DSL setup utility which apparently is
browser based. He keeps getting the following error message:

"Error: Object doesn't support this property or method, Code O, URL:
file://E\vzcdchoice/html/play.htm"

Unfortunately, after researching this error I have realized that this
could occur due to a multitude of problems.

Based on what I've learned:
1. I've instructed him to update his IE script engines here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb
-95a22b832caa&DisplayLang=en

2. I had him install the current version of Direct X.
3. Disable "script debugging" within IE.
4. Removed all temporary IE files.
5. Uncheck "Display a notification about every script error" in IE
6. Uncheck "Use automatic configuration script" in IE

Unfortunately none of these solutions have worked. Has anyone
experienced this error or having any other ideas on how to resolve it?

Regards and thanks in advance,
Kevin

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smythe - 16 Jul 2006 21:58 GMT

I was able to get a copy of the file my dad was running via e-mail.
When analyzing the file I notice that the line 22 column 7 where the
error is being generated is a line of code:

flash.play()

in this function:
<script language="javascript">
var qString = sma_utl_QStringToArray();

function flash_DoFSCommand(command, args)
{
parent.flash_DoFSCommand(command, args);
}

function init()
{
if (qString["flash_file"] != "")
{
var ff = "../flash/"+qString["flash_file"];
flash.movie = ff;
flash.loop = "false";
flash.Play();
}
}
</script>

Perhaps this will shed some light as to what is happening...

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Webmaster Forum / Browsers / Internet Explorer / July 2006

Object doesn't support this property or method, Code O