Webmaster Forum / Flash / General Flash Topics / July 2008

There are known issues with Flash CS3. Notable of these are the publish crashes
on all platforms. I find it completely unacceptable that Macromedia > Adobe's
perspective on patches is typically 'a paid upgrade will patch the program'.

This is completely unusual in the industry and the fact that you now hold the
monopoly on good (great tools, but not perfect tools) is no excuse for not
fixing issues with your software. I find it pretty deplorable that you will fix
known issues by pitching an upgrade. 'Pay to upgrade or live with the issues'
is no way to be.

Flash crashes on me no less than 10 times a day. Most of these crashes occur
at publish time. I save my work often, but even a 15 minute loss is
aggrevating. When Flash locks or crashes, windows can lock things like the
context menu from use - this requires a restart. So a Flash crash ends up doing
these things:

1. Interruption of flow
2. Loss of work
3. Loss of time

This can equate to a momentum loss, time loss, and work loss of up to an hour.
Multiply this by 4 to 10 times a day and you can only imagine how steamed a
developer can get.

I use Vista, but I understand that this issue also occurs on Mac. I use video
editing software, word processing software, spreadsheets, and other authoring
software that doesn't crash. Why am I expected to live with this until Adobe
releases a full point release?

Can I get an amen from any other developers out there? I'd love Adobe to be as
responsive to developers (IDE users, I've seen a lot of catering to the more
hardcore programmer types that tend NOT to use the IDE anyway). as they are to
the public with Flash player updates.