Where to begin? Troubleshooting.

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JP Heidi - 16 Jul 2008 14:26 GMT

My contact button:

on (release) {
getURL("mailto:somebody@somewhere.com");
}

Works on 7 of 8 tested machines. All the PCs are set up the same (Windows XP)

Any idea of where to begin to figure out why it doesn't work on the 8th
machine?

Any help would be appreciated.

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rafiqelmansy - 16 Jul 2008 15:04 GMT

Hi,
is it possible to share the file to see how do you use the code?
Also, are you sure that all PCs are using the same version of IE firewall setting security settings.....etc?

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JP Heidi - 16 Jul 2008 15:48 GMT

Thanks for responding.

Sorry, no, I can't share the file -- internal proprietary web site. Can I send
an attachment through here? (a dummy-downed version)

From what I've looked at so far, all the settings are the same (the computers
are set up by IT, so they should be the same)

I had originally tested the files on the other computers while the html, etc.
were on our file server.

When I put it on the test area of the web server, it worked on my machine.

Any Ideas?

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Webmaster Forum / Flash / General Flash Topics / July 2008

Where to begin? Troubleshooting.