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Webmaster Forum / Flash / General Flash Topics / July 2008swf freezes in browser
I created an animation and published it in version 8. It works fine on my machine and a few others, however I am told that it starts to play and then "freezes" after a few seconds on another persons machine, who happens to be located in Europe. Is this a player version issue, an issue with my file size (i tried to keep the images at a high quality, or a connection issue? I am using Flash 8. Thanks for the help! Do you have a heavy script in the movie, that has to calculate too many things per frame? Or do you have a complex animation on a really big scene? There are a lot of reasons for a swf to freeze (I call it skipping frames) on slower computers. To mention a few more: too high framerate, inefficient or buggy scripts, fake 3D effects with AS .... It sure would help to get some specifics about your SWF, and browser/internet conn. of the users having trouble. You ask these questions "Is this a player version issue, an issue with my file size (i tried to keep the images at a high quality, or a connection issue?" But don't give the specifics for us to answer. What is the file size? What dpi are your images at? What connection do the users have? What browser are they using? Also, _E_ has very valid questions as well. Please be specific if you want to receive help. The file size is 1.4mb, images are 72 dpi optimized in photoshop and scaled to exact size, I believe the user is on a T1 connection, but I haven't confirmed that with them yet and the browser is our coroporate issued IE 6. There is only one "major" script used but the swf made it past that point in the timeline. The animations are simple tweens that don't involve a lot of images or movement. I am using 12fps, so i don't think that is the problem either. That's why I asked if it could be a player version issue. I don't know what would happen if they were using an old player, because I haven't ran across that before. Thanks for your help!!! Thats a large file size, but that shouldn't really have any affect. can you post a link please. I can't post it today, it is on our internal server and it has to go through another location to get posted (pain in the *** process!). I may be able to post it to another location tonight and send you the link. Is there an e-mail or IM address I could send it to? Thanks! I realized I forgot to mention that it has audio in it as well. Would that be causing my issues? I don't think audio should cause such a problem, the only thing is if you have a large stream and suddenly put a stop action somewhere in the timeline, the audio would continue playing for a few seconds. But framerate shouldn't be affected. What version of Flash Player has the computer on which it causes the problem? |
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