Error Message on Norton

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

garybina@iland.net - 03 Jul 2008 16:53 GMT

I have recently encountered an error message when running a scan with
Norton's
One Step Check Up and also the Norton's Win Doctor. The message reads
as
follows. "Invalid ActiveX/COM Entry/The key
CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32 refers to
a missing
file C:\WINDOWS\system32\Macromed\Flash\Flash6.ocx"

A check of that location "C:\\WINDOWS\system32\Macromed\Flash/
Flash6ocx" I found, Flash.ocx,and,Flash6.ocx, and Flash9.ocx,along
with "KB923789", setup infomation file, plus "genuinst", Microsoft
Corporation file. Now I don't know what to do to remedy the
problem. Any help, would be greatly appreciated.

Reply to this Message

garybina@iland.net - 03 Jul 2008 17:17 GMT

On Jul 3, 10:53 am, garyb...@iland.net wrote:

> I have recently encountered an error message when running a scan with
> Norton's
[quoted text clipped - 10 lines]
> Corporation file. Now I don't know what to do to remedy the
> problem. Any help, would be greatly appreciated.

UPDATE: (THE FIX)-- After a lot of searching and reading and I was
able to correct
the issue myself. I sorted down through the registry to the
following
HKEY_CLASSES_ROOT key:
CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32. Once
there I
highlighted my username as I am an ?Administrator? and then ?Allowed?
both
?Full control? and ?Read? ?Permissions for Administrators.? With that
done I
closed the registry and restarted my computer and ran both Norton?s
One Button
Checkup and WinDoctor. The ?Invalid ActiveX/COM Entries? message is
now fixed.
Good luck! :smile;

Reply to this Message

Webmaster Forum / Flash / General Flash Topics / July 2008

Error Message on Norton