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Webmaster Forum / Flash / Flash Site Design / October 2007



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Flash site will not run with Safari on a Mac

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deesgee - 22 Oct 2007 18:35 GMT
A friend has helped me to develop a simple web site in Flash which I use to
manage my photo galleries, which are created with Lightroom or Photoshop. I am
familiar with most of Adobe CS3 except Flash or Dreamweaver, but I can get by
with just editing text and uploading new galleries, so the site works really
well for me.

Unfortunately I have received feedback from people using Safari or Camini
browsers and the Mac OS that the site will not open. They just see black and
the message "Get Flash". The site works great on a PC using both I Explorer and
Safari.

I have no knowledge of how to overcome this problem and not having access to a
Mac, no way to "fiidle about" and experiment. I would very much appreciate some
advice from anyone in the know. The web site is at www.duncangrove.com . Please
have a look at my pics if you check it out!

Regards

Duncan Grove
(Apologies - I previously posted this in the wrong forum)
Rob Dillon - 22 Oct 2007 20:51 GMT
Hi Duncan,

I can see your site just fine using Safari, Camino and Firefox. The users with
problems may have a version of the Flash plugin that will not play your movie.
According to your site, you need the Flash 9,0,45,0 plugin.

One of the options for publishing your site is to include some code that
parses the plugin version. You may want to include that code.
deesgee - 23 Oct 2007 10:12 GMT
Thanks for taking the trouble to reply.  Would it be too much to ask you to
expand a bit on "code that parses the plugin version"?    I am afraid this is a
little above my level of knowledge!

Regards

Duncan
Rob Dillon - 23 Oct 2007 14:21 GMT
Hi Duncan,

In the Publish Settings window, in the HTML tab, at the top of the window
under the "Template" option is a second option: "Detect Flash Version". Check
this box. The AC_RunActiveContent.js file will contain a couple of functions
that will test the user's plugin version. If it doesn't pass the test then the
html page will show a message telling the user to get the Flash plugin and a
link to the plugin.
 
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