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HELP - HELP - 7.02 UPDATER CRASHES CF SERVER

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javiera - 01 Dec 2006 19:29 GMT
I had a CFMX7 server with the 7.01 update running perfectly, just purchased the
flex product so in order to start development/testing neededto update the 7.01
to the 7.02 updater ...installation went fine, but now when the MX7.02 server
tries to come up it won't. I found this line in the coldfusion-out.log file:

Heap at VM Abort:
Heap
 PSYoungGen      total 13376K, used 2800K [0x10010000, 0x10e40000, 0x1a6b0000)
  eden space 12224K, 22% used [0x10010000,0x102cc2d0,0x10c00000)
  from space 1152K, 0% used [0x10d20000,0x10d20000,0x10e40000)
  to   space 1152K, 0% used [0x10c00000,0x10c00000,0x10d20000)
 PSOldGen        total 116544K, used 17993K [0x1a6b0000, 0x21880000,
0x6dc10000)
  object space 116544K, 15% used [0x1a6b0000,0x1b842478,0x21880000)
 PSPermGen       total 27136K, used 27133K [0x6dc10000, 0x6f690000, 0x75c10000)
  object space 27136K, 99% used [0x6dc10000,0x6f68f7a8,0x6f690000)

Local Time = Fri Dec 01 10:48:46 2006
Elapsed Time = 6404
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Server VM (1.4.2_05-b04 mixed mode)
#
 space 12224K, 22% used space 1152K, 0% used space 1152K, 0% used space
116544K, 15% used space 27136K, 99% used# An error report file has been saved
as hs_err_pid692.log.
# Please refer to the file for further information.
#
Error occurred during initialization of VM
Could not reserve enough space for object heap
Error occurred during initialization of VM
Could not reserve enough space for object heap
Error occurred during initialization of VM
Could not reserve enough space for object heap

...the contents of the file "hs_err_pid692.log" is as follows:

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
PC=0x77FCB940
Function=RtlFreeHeap+0x276
Library=C:\WINNT\system32\ntdll.dll

Current Java thread:
    at java.util.zip.ZipFile.getEntry(Native Method)
    at java.util.zip.ZipFile.getEntry(Unknown Source)
    - locked <0x1a9025d0> (a java.util.jar.JarFile)
    at java.util.jar.JarFile.getEntry(Unknown Source)
    at java.util.jar.JarFile.getJarEntry(Unknown Source)
    at sun.misc.URLClassPath$JarLoader.getResource(Unknown Source)
    at sun.misc.URLClassPath$JarLoader.findResource(Unknown Source)
    at sun.misc.URLClassPath.findResource(Unknown Source)
    at java.net.URLClassLoader$2.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findResource(Unknown Source)
    at
coldfusion.bootstrap.BootstrapClassLoader.getResource(BootstrapClassLoader.java:
293)
    at java.lang.ClassLoader.getResourceAsStream(Unknown Source)
    at coldfusion.util.RB$1.run(RB.java:242)
    at java.security.AccessController.doPrivileged(Native Method)
    at coldfusion.util.RB.loadProperties(RB.java:230)
    at coldfusion.util.RB.loadProperties(RB.java:180)
    at coldfusion.util.RB.<init>(RB.java:115)
    at coldfusion.util.RB.getMessage(RB.java:606)
    at coldfusion.util.RB.getString(RB.java:329)
    at coldfusion.CfmServlet.destroy(CfmServlet.java:172)
    at coldfusion.bootstrap.BootstrapServlet.destroy(BootstrapServlet.java:96)
    at jrun.servlet.WebApplicationService.stop(WebApplicationService.java:324)
    at jrun.ea.EnterpriseApplication.stop(EnterpriseApplication.java:221)
    at jrun.deployment.DeployerService.stop(DeployerService.java:1340)
    - locked <0x1a73eb38> (a java.util.HashMap)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.sun.management.jmx.MBeanServerImpl.invoke(MBeanServerImpl.java:1628)
    at com.sun.management.jmx.MBeanServerImpl.invoke(MBeanServerImpl.java:1523)
    at jrunx.kernel.ServiceAdapter.invokeMethod(ServiceAdapter.java:705)
    at
jrunx.kernel.JRunServiceDeployer.invokeOnServices(JRunServiceDeployer.java:460)
    at jrunx.kernel.JRunServiceDeployer.stopServices(JRunServiceDeployer.java:317)
    at
jrunx.kernel.JRunServiceDeployer.shutdownServices(JRunServiceDeployer.java:276)
    at jrunx.kernel.JRunServiceDeployer.run(JRunServiceDeployer.java:266)
    at java.lang.Thread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00410000     C:\CFusionMX7\runtime\bin\jrun.exe
0x77F80000 - 0x77FFC000     C:\WINNT\system32\ntdll.dll
0x7C570000 - 0x7C624000     C:\WINNT\system32\KERNEL32.dll
0x7C2D0000 - 0x7C335000     C:\WINNT\system32\ADVAPI32.dll
0x77D30000 - 0x77D9F000     C:\WINNT\system32\RPCRT4.dll
0x78000000 - 0x78045000     C:\WINNT\system32\MSVCRT.dll
0x08000000 - 0x082AF000     C:\CFusionMX7\runtime\jre\bin\server\jvm.dll
0x77E10000 - 0x77E79000     C:\WINNT\system32\USER32.dll
0x77F40000 - 0x77F7C000     C:\WINNT\system32\GDI32.dll
0x77570000 - 0x775A0000     C:\WINNT\system32\WINMM.dll
0x10000000 - 0x10007000     C:\CFusionMX7\runtime\jre\bin\hpi.dll
0x00770000 - 0x0077E000     C:\CFusionMX7\runtime\jre\bin\verify.dll
0x00780000 - 0x00799000     C:\CFusionMX7\runtime\jre\bin\java.dll
0x007A0000 - 0x007AD000     C:\CFusionMX7\runtime\jre\bin\zip.dll
0x03040000 - 0x0304F000     C:\CFusionMX7\runtime\jre\bin\net.dll
0x03050000 - 0x03064000     C:\WINNT\system32\WS2_32.dll
0x03070000 - 0x03078000     C:\WINNT\system32\WS2HELP.DLL
0x782C0000 - 0x782CC000     C:\WINNT\System32\rnr20.dll
0x77980000 - 0x779A4000     C:\WINNT\system32\DNSAPI.DLL
0x03080000 - 0x03088000     C:\WINNT\system32\WSOCK32.dll
0x77340000 - 0x77353000     C:\WINNT\system32\iphlpapi.dll
0x77520000 - 0x77525000     C:\WINNT\system32\ICMP.dll
0x77320000 - 0x77337000     C:\WINNT\system32\MPRAPI.dll
0x03090000 - 0x030A0000     C:\WINNT\system32\SAMLIB.DLL
0x7CDC0000 - 0x7CE10000     C:\WINNT\system32\NETAPI32.DLL
0x7C340000 - 0x7C34F000     C:\WINNT\system32\Secur32.dll
0x77BF0000 - 0x77C01000     C:\WINNT\system32\NTDSAPI.dll
0x77950000 - 0x7797B000     C:\WINNT\system32\WLDAP32.DLL
0x030A0000 - 0x030A6000     C:\WINNT\system32\NETRAP.dll
0x7CE20000 - 0x7CF0F000     C:\WINNT\system32\OLE32.DLL
0x779B0000 - 0x77A4B000     C:\WINNT\system32\OLEAUT32.DLL
0x773B0000 - 0x773DF000     C:\WINNT\system32\ACTIVEDS.DLL
0x77380000 - 0x773A3000     C:\WINNT\system32\ADSLDPC.DLL
0x77830000 - 0x7783E000     C:\WINNT\system32\RTUTILS.DLL
0x77880000 - 0x7790E000     C:\WINNT\system32\SETUPAPI.DLL
0x7C0F0000 - 0x7C154000     C:\WINNT\system32\USERENV.DLL
0x774E0000 - 0x77514000     C:\WINNT\system32\RASAPI32.dll
0x774C0000 - 0x774D1000     C:\WINNT\system32\rasman.dll
0x77530000 - 0x77552000     C:\WINNT\system32\TAPI32.dll
0x030B0000 - 0x03134000     C:\WINNT\system32\COMCTL32.DLL
0x03140000 - 0x031A6000     C:\WINNT\system32\SHLWAPI.DLL
0x77360000 - 0x77379000     C:\WINNT\system32\DHCPCSVC.DLL
0x777E0000 - 0x777E8000     C:\WINNT\System32\winrnr.dll
0x777F0000 - 0x777F5000     C:\WINNT\system32\rasadhlp.dll
0x036E0000 - 0x036EC000     C:\CFusionMX7\runtime\bin\portscan.dll
0x036F0000 - 0x0370E000     C:\WINNT\system32\msafd.dll
0x03710000 - 0x03717000     C:\WINNT\System32\wshtcpip.dll
0x04220000 - 0x04225000     C:\CFusionMX7\runtime\jre\bin\rmi.dll
0x7CA00000 - 0x7CA23000     C:\WINNT\system32\rsaenh.dll
0x7C740000 - 0x7C7CC000     C:\WINNT\system32\CRYPT32.dll
0x77430000 - 0x77441000     C:\WINNT\system32\MSASN1.dll
0x07400000 - 0x07406000     C:\CFusionMX7\runtime\jre\bin\ioser12.dll
0x07B10000 - 0x07B90000     C:\CFusionMX7\lib\izmjniado.dll
0x0C0B0000 - 0x0C0B8000     C:\CFusionMX7\lib\CFXNeo.dll
0x780A0000 - 0x780B2000     C:\WINNT\system32\MSVCIRT.dll
0x780C0000 - 0x78121000     C:\WINNT\system32\MSVCP60.dll
0x0C0C0000 - 0x0C0CB000     C:\CFusionMX7\lib\cfregistry.dll
0x0C1E0000 - 0x0C1E8000     C:\CFusionMX7\lib\PerfmonClient.dll
0x0C400000 - 0x0C512000     C:\CFusionMX7\runtime\jre\bin\awt.dll
0x77800000 - 0x7781E000     C:\WINNT\system32\WINSPOOL.DRV
0x0C520000 - 0x0C530000     C:\WINNT\system32\MPR.DLL
0x0C530000 - 0x0C54A000     C:\WINNT\system32\IMM32.dll
0x0C550000 - 0x0C5A1000     C:\CFusionMX7\runtime\jre\bin\fontmanager.dll
0x0DDC0000 - 0x0DDC7000     C:\CFusionMX7\lib\NeoUUID.dll
0x0ECE0000 - 0x0ED1D000     C:\CFusionMX7\jintegra\bin\ntvinv.dll
0x0EE30000 - 0x0EE35000     C:\WINNT\system32\mtxex.dll
0x78740000 - 0x788B0000     C:\WINNT\system32\COMSVCS.dll
0x0EE40000 - 0x0EEA4000     C:\WINNT\system32\TxfAux.Dll
0x0EEB0000 - 0x0EF6B000     C:\WINNT\system32\MSDTCPRX.dll
0x0EF70000 - 0x0EF80000     C:\WINNT\system32\MTXCLU.DLL
0x77820000 - 0x77827000     C:\WINNT\system32\VERSION.dll
0x0EF80000 - 0x0EF86000     C:\WINNT\system32\LZ32.DLL
0x7C950000 - 0x7C9DF000     C:\WINNT\system32\CLBCatQ.DLL
0x0EF90000 - 0x0EFA0000     C:\WINNT\system32\CLUSAPI.DLL
0x0EFA0000 - 0x0EFAD000     C:\WINNT\system32\RESUTILS.DLL
0x0EFB0000 - 0x0EFB7000
    C:\CFusionMX7\jintegra\bin\International\ntvinvenglishresourcedll.dll
0x0EFC0000 - 0x0F0BB000     C:\WINNT\system32\MFC42.DLL
0x77920000 - 0x77943000     C:\WINNT\system32\imagehlp.dll
0x0F200000 - 0x0F22D000     C:\WINNT\system32\DBGHELP.dll
0x7A370000 - 0x7A37B000     C:\WINNT\system32\PSAPI.DLL

Heap at VM Abort:
Heap
 PSYoungGen      total 13376K, used 2800K [0x10010000, 0x10e40000, 0x1a6b0000)
  eden [0x10010000,0x102cc3a8,0x10c00000)
  from [0x10d20000,0x10d20000,0x10e40000)
  to   [0x10c00000,0x10c00000,0x10d20000)
 PSOldGen        total 116544K, used 17993K [0x1a6b0000, 0x21880000,
0x6dc10000)
  object [0x1a6b0000,0x1b842478,0x21880000)
 PSPermGen       total 27136K, used 27133K [0x6dc10000, 0x6f690000, 0x75c10000)
  object [0x6dc10000,0x6f68f7a8,0x6f690000)

Local Time = Fri Dec 01 10:48:46 2006
Elapsed Time = 6404
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Server VM (1.4.2_05-b04 mixed mode)
#
dimaint - 01 Dec 2006 20:09 GMT
Javier, I would try using different JVM. Try 1.4.2_09. See if this would make a difference for you.
 
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