Webmaster Forum / ColdFusion / Server Administration / January 2006

Hello.  We had been using Microsoft's native load balancing with some success,
but decided to move to a hardware load balancing system.  We run CFMX7 on IIS 6
machines, 2 identically configured boxes.   While I have installed CF on these
boxes and have been using CF for about 7 years, it's normally a very, very
small part of my job.  In other words, I'm far from an expert.

So we have the load balancer setup, and it works well with one of our HTML
sites and a fairly static CFM page.  But in one of our more complex sites, one
much like a shopping cart, it doesn't work.   Everything times out.  I'm sure
the balancer is setup correctly, I've redone it many times now and the same
settings work with those smaller test sites.  I can ping the main IP address of
the URL, and the IP addresses of the sites on the W2K3 boxes.  Tracerts do pass
through the load balancer.  I do have persistence turned on with the load
balancer, which I know is important (though since the main page is never
served, I'm not sure that's the problem).

Since some easy sites work, I suspect it must be some issue with CF.   Either
in the code this site uses, or in something else.  Does anyone have any good
troubleshooting techniques.  Is there anything I can tell the code writers to
look for in the code, is there anything in the CF application or IIS I should
look at?  I am getting some sort of connection as the SSL certificate is passed
through, I can view it on the browser and it is correct.

Thanks for any ideas or anything to point me in a direction.