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Webmaster Forum / ColdFusion / Getting Started / October 2004Installation problems in Win2003
I attempted to install the trial version of Cold Fusion MX, and the installation stalled toward the end of the process. After a long while, I clicked cancel, and then stood there again for longer than 2 hours waiting for anything to happen. At this time, using the Task Manager, I ended the process. I have now, an installation that does not work. I tried to uninstall it, and I get an error. The error is this: "The uninstallation could not complete due to an error." I thought the downloaded installer might have been the issue, so I downloaded it again, and I tried installing again, and the same thing happened. Now I have 2 installations that I am unable to use or install. Can you please help me to get these uninstalled and a good installation up and running? Thank you for all of your help. Gabriel Gabriel_IGT - Here are the manual uninstall instructions for Coldfusion MX installation: http://www.macromedia.com/support/coldfusion/ts/documents/manual_uninstall.htm Go through the manual uninstall instructions and before trying to re-install Coldfusion MX 6.1 make sure to go through the "Verify the following before reinstalling:" section in the above tech doc. If the re-install does not work - post the installation log here. The log is located under {cf_root}\cfusionmx\Macromedia_ColdFusion_MX_InstallLog.log HTH, Lisa Bryngelson Server Product Support Engineer Lisa, I appreciate your help in uninstalling the server. That part worked. Unfortunately, the re-installation did not. Because the installation never finishes, there is no log. I'll tell you exactly where it stalls, though. It says, "Installing... Installing web server connectors" After that, I have to kill the process and try again. I think it has something to do with the fact that the IIS Server I am trying to install it on is a non-standard setup. It is on an IP Address that is not 127.0.0.1. This machine has many IPs. Also, it does not reside on the C drive. I ran through the installation again, but not setting this server up (although this is the only way I can test the product, since this is the IP address that I can access from outside my network). When I chose only to set up the default web site at "c:\inetpub\wwwroot," the installer didn't hang... although... it said that it could not start the cold fusion service. Further help is needed. Thanks, Gabriel Gabriel_IGT - Uninstall again but this time when you install choose the internal webserver. Once Coldfusion is working then we can work on configuring CFMX to work with IIS. There are 2 parts to the installation. After the files are installed the first time you hit the CFMX Administrator the second part happens - the Configuration/Migration wizard. Let me know if you are able to get CFMX running with the internal web server first then you can try running the Web Server Configuration tool to configure IIS with CFMX. Lisa Bryngelson Server Product Support Engineer Lisa, I have installed Cold Fusion MX 6.1 on Windows 2003 server (IIS 6). After installation is done , it asked for the username and password, I typed the username as administrator and password *****. After that it tries to open the page but it come up as an error that Page can not open. The site it tries to open is: http://127.0.0.1/CFIDE/administrator/index.cfm When I tried to configure it from; start-programs-coldfusion-configure it gives me erro as: WSConfig.exe-Entry point not found. The procedure entry point_jvm_GetclassAccessFlags@8 couldnot be located in the dynamic link library jvm.dll. Please help me to complete installation and configuration part. I have checked in Task manager, jrun.exe is ruuning. I think, there is something to be configured in IIS. Thank you. bk30 - There is no username and password logon for the Coldfusion Administrator only password on the log on page. How did you install Coldfusion? Server install or J2EE install? When you say username and password are you really talking about the RDS enable part of the Confuration and Migration Wizard part of the installation? What is the exact error when the Page can not open? Is there a Coldfusion Application Server Service or a Macromedia JRun cfusion Server Service in the Service panel? Did you choose to configure IIS during the installation? What is in your installation log? Macromedia_ColdFusion_MX_InstallLog.log I need more information to help. Lisa Bryngelson Server Product Support Engineer Lisa, I did server install. I could not open the page http://127.0.0.1/CFIDE/Administrator/index.cfm. It gives me error as Http 404 - File not found. There is a Coldfusion Application Server Service in the Service panel. No, I didnot choose to configure IIS during the installation. I checked the Macromedia_ColdFusion_MX_InstallLog.log file, it is like: 95 Sucess, 0 Warning, 0 Non Fatal error, 0 Fatal error. Action notes: None Install log details: Success for each. Please let me know if you need more information. I really appreciate your help. Thank you. bk30 - What happens when you use this url instead? http://127.0.0.1:8500/CFIDE/Administrator/index.cfm If you did not choose to configure a web server by default Coldfusion will install with the internal webserver that runs on port 8500. If this does not help find out where the CFIDE diretory is located on the machine and post it here. Lisa Bryngelson Server Product Support Engineer Lisa, You are great. I had installed Project server on this computer and I used Port 1440 for it. So, I tried http://127.0.0.1:1440/cfide/administrator/index.cfm, and it worked. Thanks. But I still need your help. Now can you take me through the post installation, like, do I have to disable RDS or not and other trhings. bk30 - If this is a production machine then we recommend RDS not be enabled. Note that if you do not enable RDS the Browse buttons in the CFMX Administrator will not work and you won't be able to connect remotely to the CFMX server like if you are using Dreamweaver for development locally and uploading the finished files to the Win 03 server. The other choice in the migration/configration wizard is installing the samples. Once again, if this is a production machine we recommend not to install the samples since they could cause a security risk. Other than the above the configuration/migration wizard installs the ODBC services and there is not choice whether or not you want them installed. HTH, Lisa Bryngelson Server Product Support Engineer Lisa, Thanks for your help so far. I did what you suggested, and it seems to work with the internal web server. Now I need to get it to work with IIS. Gabriel Gabriel_IGT You can try to configure the IIS web server through about 3 diffent methods: 1 - Use the GUI Web Server Configuration Tool in the Macromedia --> Macromedia ColdFusion MX program group. 2 - There are BAT files located in {cf_root}\cfusionmx\bin\connectors directory that run the utility from the command line. 3 - You can also configure the connector manually - check out this tech doc for that -http://www.macromedia.com/support/coldfusion/ts/documents/standalone_manual_con figure.htm HTH, Lisa Bryngelson Server Product Support Engineer Lisa, I chose to go with method 3. The manual way. At least then, if things didn't work, I would know how to back out of it. Good thing, too... because as soon as I finished, the IIS site I was trying to configure started asking for a login and password. When I took out the WildCard Application Maps (in the configuration dialog), it stopped asking me for the login. The documentation was not clear as to the information needed in the .properties file. 1 =IIS,1,false,"" 1 .srv=localhost,"default" There is a line which states, "(actual locations should reflect your specific installation directories)." I am not sure where these locations should be changed and to what. I guess there are 2 things I need at this point.... 1. Why did the WildCard Application Mapping make my site require a login? 2. Help me get my site to run Cold Fusion (cfm) files. Gabriel_IGT - It you are getting the log on box then it's a permissions issue with the dlls mentioned in the mappings jrun_iis6.dll and jrun_iis6_wildcard.dll. As a test give these dll EVERYONE Full Control add the mappings back in - restart both IIS and CFMX and then try to hit a CFM page. If you can then server up CFM pages with a log on box then you can narrow down the permissions based on your security needs. Lisa Bryngelson Server Product Support Engineer Thanks Lisa, That did it. The server is up and running, and I can now start to try things out. I just need to dial down on the permissions now. Gabriel |
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