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Webmaster Forum / ColdFusion / Getting Started / March 2007CF MX 7 install will not finish, InstallAnywhere display problem
When attempting to install CF MX 7 on a Windows 2003 server, the InstallAnywhere installer window does not display correctly. It is functional, but you only see the text of the buttons, not the buttons themselves. For example, the very first screen where you can choose the language from a drop-down box, it only shows the text "English" and text "OK". No functional drop-down box. You can click on the "Go" text and it will continue to the next screen. You do not see the progress bar as you should while it loads the next screen. When there are radio button selections to choose from, you cannot see the radio button, only text. CF MX 7 does install correctly on the Windows 2000 server. That's how I know what the screens should look like and the options to choose from. Having recorded the steps of the install on the W2K server, I can fumble my way through the "text only" screens in InstallAnywhere on the Win2003 server and it will say that installation has begun; however, it never moves past that point (it has sat that way for days!). I have tried to install this on 3 different Windows 2003 server machines, one without SP1, one with SP1, one with SP1 with DEP turned off. All have the same results. Has anyone seen this problem before? There are known issues with installing on Win2K3 ... sometimes it works, sometimes it doesn't. If it's not working for you simply do a silent install and you'll be set to go. <a target=_blank class=ftalternatingbarlinklarge href="http://www.adobe.com/go/87bd20f4 Andy">http://www.adobe.com/go/87bd20f4 Andy</a> I ran into the same problem above and it seemed to install fine use the silent method, but ran into the same problem while trying to apply the 7.01 update. Do I just use the same installer.properties file for this installer also? Thanks in advance, Kenny Yup, just follow the same procedure. You may want to check the release notes in case anything has changed however. Andy Thanks Xentrix for the reply. My installer.properties file didn't work for the 7.01 update. However, I did find out what the problem is. It's not only an issue with Windows 2003 but also Windows 2000. I realized this after I went back to Windows 2000, thinking that it's probably best to stick with an OS that I know works well with CF 6.1. I did a fresh install, updated Window 2000 with all high priority updates, than ran the installer. Got through it ok until I was warned that my MDAC was not up to date. Cancelled out of the installer, and installed MDAC 2.8 SP1 (issued some time in April 2006?) and voila I started having the CF installer problems right after the reboot. I remember I had also installed MDAC 2.8 SP1 on W2k3. So reverted back to MDAC 2.8 for the time being and installs go fine until I get that little nasty message about the "msvcp60.dll" file. That's another story but simple fix to that was to copy from another server that for some reason had it. Downside to MDAC 2.8 is there seems to be a security threat so it's a catch 22. Do I keep it at MDAC 2.8 so that I can apply all future updates for ColdFusion, or do I just install MDAC 2.8 SP1 after I run the 7.01 updater and hope that Adobe fixes this issue for future updates? I think the latter should be the case, but a new installer altogether for the main CF MX 7.01 app should also be made available to fix this problem. I prefer the GUI installer interface as opposed to the silent install, since this way I know at least the CF installer is doing what I think it's doing. Hope this helps others, Kenny I'm having a similar problem. Fresh install of MX7 brings up the InstallAnywhere screen. All I see is the "Choose"(directory) and Cancel buttons. Even if I choose a directory I come back tot he same screen. It doesn't display the path or provide any kind of "Continue" button.. I'm stuck there. Silent install does the same thing. I can't get past this screen. Any ideas? <cf goingtodotnet> Have you turned off all anti-virus software, firewall, and any TCP/IP filtering? As mentioned in earlier posts, this might be a DEP issue. See this MS article: http://support.microsoft.com/default.aspx/kb/875352. irhusker, you might have corrupt installer. Have you checked against MD5 checksum to see if it matches what we have on the website? |
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