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CF7 trial won't install on Windows 2003 Server

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Gary2 - 29 Nov 2005 13:58 GMT
I have tried about 40 times to install CF 7.01 trial on multiple Windows 2003
Server SP1 machines and it constantly fails (except for 3 times) with the same
two errors in the log file. Macromedia refuse to help on the phone unless I pay
$500 to report the bug! What other company charges $500 so you can tell them
about a bug in their software? They simply aren't interested in helping even
though I've committed to a major project based on the CF platform. I will have
to rethink this and start looking at .NET or Blue Dragon if Macromedia don't
come to their senses.

Please
http://www.macromedia.com/cfusion/webforums/forum/messageview.cfm?catid=143&thre
adid=1018001#3880615 regarding error messages and setup config.

http://www.macromedia.com/cfusion/webforums/forum/messageview.cfm?catid=143&thre
adid=1018001#3880615

:brokenheart;
Gary - CF developer for 9 years
tzimmerman - 29 Nov 2005 14:29 GMT
Your problem is with the installation so you wouldn't be charged for opening an
incident.  There have been many problems with installations on Windows 2003
with SP1 due to the many security restrictions.  We've even seen differences
depending on whether SP1 came with the Windows installation or added
afterwards.  Anyway one of the things you should try is making sure Everyone
has read permissions on the drive you're installing to or create the CFusionMX7
directory prior to the install and give it read permissions.  Also you might
consider installing to the built in web server and then running the connector
after the install.

Ted Zimmerman
Gary2 - 29 Nov 2005 14:59 GMT
Ted, I've already given the installation directory (c:\jrun4)  Everyone/Full
Control permissions prior to installtion but it didn't help. The Web Connector
throws JNDI errors if I run it after a failed configuration. I also tried
installing using the built-in web server but that fails as well with the ANT
Script error I documented in my other thread.

If you are sure that I won't be charged for help then I will call them back
and tell them you said I won't be charged. I hope you don't mind but they were
very insistant that they take my credit card details.

Regards,
Gary
blaster - 02 Dec 2005 17:43 GMT
They told me the exact same thing...$500 to open up a problem for an
installation.  I never heard about a company chage for an installation problem.
All I keep getting from people...is check the ports....check the ports.  I
have truned off every firewall, virus software and everything else but keep
hearing check the ports.  Does anyone have a full proof way of making sure a
port is not blocked....

I am using XP SP2 ... anyone...anyone...
Gary2 - 05 Dec 2005 10:14 GMT
Customer: I'd like to take one of your new cars out for a test drive please.
Showroom: Sure, you can have it for 30 days.
Customer: Wow, thanks. <pushes start button> (Hey, it's high tech!) <BRRR.
BRRR. BRRR>
Customer: Excuse me, it won't start!
Showroom: Oh. Well, our engineers can help you.
Customer: Okay, can you call one over for me?
Showroom: That will be $500 first please. Or if you buy the car we can help
for free.
Customer: What???

This just doesn't happen in the real world whether it's a $20,000 car or a $50
radio control car on demo in a toy shop. Russ, it felt like what you said is
true. You've got to flash the waiter a bulging wallet before he comes over to
serve you! Years ago I went into a BMW showroom in a pair of jeans (I looked
quite young) and the salesmen ignored me while I was there for 20 mins. I left
infuriated because I wanted to buy one. The moral of this story is you can't
judge every customer on first appearances. Someone who wants to run CF Trial
and has problems with it and a nightware getting support could be the guy who
reports back to his boss to warn him not to invest $50,000 on CF technology.

Tombraider - Are you also trying with Win2003 with SP1 built-in to the
installation media? I've not seen those errors before but during the
problematic installations Jrun would refuse to start afterwards. Can I suggest
trying a clean Windows installation without any other software or extras
running, assuming you haven't tried that already. I'm using VMware too
(Workstation 5.5) and CF works fine now that the installation hell is out of
the way.

Blaster - I've installed 7.0 onto XP with SP2 and 7.01 onto XP with SP1
without problems. Have you disabled Windows Firewall? You can do this from the
Control Panel but also that from your Network settings for every connection
Internet Sharing is turned off. If you haven't installed any Firewall or Anti
Virus software of your own then it should install perfectly onto XP + SP2. If
you have a spare machine trying installing XP again and then CF.
fturco - 07 Dec 2005 20:31 GMT
I have experienced problems with this procedure to install CFMX 7.0 under
Win2003.  I have a different solultion that I would like to suggest to you.  I  
downloaded the trial version of CFMX 7.0.1 from the Macromedia website and
entered my serial number and Apache information into the fields as the
installer progressed.   It installed correctly under Win2003.  It correctly
configured Apache webserver software.  It correctly identified my version as
Full, Standard Edition.  I have installed our company's program, configured it
and our website runs under CFMX 7.0.1

It seems that everyone gets the same software from Macromedia.  If you have a
serial number, you get the functionality enabled.  If you have no serial
number, you get the trial version functionality enabled.   Let us know if you
have any success with this idea.
Snake_Hollywood - 07 Dec 2005 22:55 GMT
there is no trial functionality or even trial sofwtare.
It doesn't make any difference if you enter a license key or not, you still
get the same version of the software with all features, it simply only works
for 30 days and then reverts to the developer version.
everyone installs the same software.
mpwoodward *TMM* - 29 Nov 2005 15:07 GMT
> I have tried about 40 times to install CF 7.01 trial on multiple Windows 2003
> Server SP1 machines and it constantly fails (except for 3 times) with the same
[quoted text clipped - 4 lines]
> to rethink this and start looking at .NET or Blue Dragon if Macromedia don't
> come to their senses.

I don't know if this relates to your problem or not, but on Windows
Server 2003 with SP1 there is a new Data Execution Prevention feature
and when I've installed CF on W2K3 I've had to explicitly enable the
installer to allow to be executed in order for it to complete the
install successfully.

Go to Control Panel -> System -> Advanced -> Performance -> Data
Execution Prevention and see what's there.  You may see the installer
already listed there, in which case you just need to enable it.  If not
you can add it to the list of programs that are allowed to execute.

Again, not sure if that's related to your problem or not, but that's the
only issue I've ever run into installing CF on W2K3.

Matt

Signature

Matt Woodward
mpwoodward@gmail.com
Team Macromedia - ColdFusion

Gary2 - 29 Nov 2005 16:15 GMT
Matt, thanks but I already tried that. Someone pointed out a technote relating
to any JRun installation (inc CF6.1 and Flex) that needed DEP disabled but
unfortunately it didn't work. Okay, it worked once but not the other 5 times I
tried to repeat the installation with DEP disabled for the installer. Whenever
I do get a good install I can never repeat it using the same options and
settings. It's so random. It's this 90% failure that scares me. Deploying a
major project based on unreliable software is a no-no in anyone's book.
Gary2 - 29 Nov 2005 16:30 GMT
I called Macromedia and the REFUSE TO HELP ME! I even said that Ted Zimmerman
said I can get free support and they said no. I told them the nature of my
project (very high profile) and they still refused to help.

The bottom line is, they say, if you have a trial copy we cannot provide
support. Why the heck should I buy a license if the product won't install?

Ted - please help!
Gary2 - 30 Nov 2005 17:12 GMT
I have the solution! The fault lies exclusively in the CF installer which for
some reason is not very compatible with the changes that Win2003 SP1 has
brought about. First I must thank Andy Allen from the Scottish CF User Group
for putting me in touch with Macromedia's CF product management. Then, thanks
to Nick Watson for spending close to 6 hours with me (by phone). He delivered a
working solution to get CF7 installed after getting me to try several other
ideas (and a dozen more installs! Why am I the lab rat?).

To install CF7 on Windows Server 2003 with SP1 built-in (as in "not applied
afterwards") you need to perform a silent installation of CF and configure IIS
afterwards.

Run the CF install file from a command line (DOS box) with "?f
silent.properties" and it will take 2 mins to install. Silent.properties is a
file that you must create using a text editor. See this technote for details:
http://www.macromedia.com/go/87bd20f4

Notice how quick the silent install is, much faster than the standard
installation and more reliable too. (It takes about a minute although it
doesn't tell you when it's done.) I suggest Macromedia get rid of their current
installer and use a simple front end which runs a silent install from a script.
The current installer is not very good, as other people have said in these
forums.

Then run Web Server Config Tool from START/progs/Macromedia/blah... Add IIS
and select the checkbox (config web server for CF MX apps). OK.

The service Macromedia JRun Admin Server can be stopped and set to manual as
it is not required when using multiserver installs (if that's what you're
doing). New instances can be created directly from the CF Admin web interface.
It will mean there?s 1 less service running, less to hack, and saves memory.
(This advice also from Nick)

Copy the CFIDE and CFDOCS directory as described in this document:
http://livedocs.macromedia.com/coldfusion/7/htmldocs/wwhelp/wwhimpl/common/html/
wwhelp.htm?context=ColdFusion_Documentation&file=00000049.htm#1175085
It also explains more about using the Web Config tool.

To disable the built-in web service (which you should do if you're using IIS
or some other web server) edit C:\jrun4\servers\cfusion\SERVER-INF\jrun.xml and
add the ?deactivated? line to this section as shown here:
<service class="jrun.servlet.http.WebService" name="WebService">
        <attribute name="port">8500</attribute>
        <attribute name="interface">*</attribute>
        <attribute name="deactivated">true</attribute>
        <attribute name="activeHandlerThreads">10</attribute>
        <attribute name="minHandlerThreads">20</attribute>
        <attribute name="threadWaitTimeout">300</attribute>
</service>

Restart CF after saving changes. More info on the XML file here:
http://www.macromedia.com/support/coldfusion/adv_development/config_builtin_webs
erver/config_builtin_webserver03.html

That?s it. It's by no means an ideal solution and Macromedia should have had
this covered and fully documented as a technote and listened to customers when
they call up saying they've found a major bug. Instead I was fobbed off
endlessly for 2 days. If it weren't for the kind souls who took it upon
themselves to help me out as a favour I would still be ramming my head against
a brick wall and signing a license agreement with BlueDragon (which may not be
a bad thing... to be continued!)

Ted, I know you helped get things rolling too. Thanks.

Yours 6-days-behind-schedule,
Gary.
cf_montare - 30 Nov 2005 19:30 GMT
Even worse, Gary, I DO have a license, I contacted Macromedia for their "free
installation support" as tzimmerman mentioned, and received an email saying
"Your issue goes beyond installation issues so I am unable to help you."

Beyond installation?  Are they daft??  This IS installation!   Macromedia has
completely dropped the ball here.  I'm a little embarrassed to have been raving
about them in the past.

And thanks very much for taking the time to find a solution.  I'm off to give
it a shot myself.

-Paul
Snake_Hollywood - 01 Dec 2005 12:40 GMT
Basically Macromedia cannot be bothered to waste their time on anyone who is spending less than $50k. This admission came directly from one of their sales staff.
dimaint - 02 Dec 2005 16:08 GMT
Guys,
There is some strict rules that we are all entitled to follow when it comes to
free installation support. And I am sure that if you got bounced by Customer
Service representative or by Macromedia Technician, they gave you an
explanation and a reason why that happened. Basically there are two
requirements for free installation support. First, you should have a license
either Standard or Enterprise, and second you aren't able to access ColdFusion
Administrator. As long as your case satisfies these two criteria, we will work
with you however long it takes to get you going. You have to understand that we
cannot provide the support to anyone who is just trying to install ColdFusion
out of curiosity. Yes, there would definitely be people who would want to try
it first without any financial responsibilities, and I understand that the fact
that you have problems installing it may discourage you from further using it.
But again, we cannot help anyone in the world; there are only so many of us
here.
Gary2, thanks for taking your time and getting it to work.
Tombraider007 - 02 Dec 2005 16:19 GMT
PROPS to Gary2 !!! I was in the same boat but basically QUIT until I deceided
to come back to the forums and see if anyone else was in the same pain. I took
Garys advice to the "T" and CF finally installed like a Champ. SOOOO, I finally
get this installed and appears to be running when I execute my first script and
it throws up this:

Server Error
The server encountered an internal error and was unable to complete your
request.
JRun closed connection.

Any ides? My error logs look like this:

Starting Macromedia JRun 4.0 (Build 92909), coldfusion server
12/02 10:00:56 warning Unable to open
C:\CfusionMX7\runtime/lib/license.properties
12/02 10:00:58 info JRun Naming Service listening on *:2920
12/02 10:00:59 warning No sessionSecret has been specified in jrun.xml.
Installing a self generated sessionSecret.
12/02 10:01:00 info JRun Web Server listening on *:8500

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_GUARD_PAGE (0x80000001) occurred at PC=0xA4418EE
Function=Ordinal101+0x5B86
Library=C:\WINDOWS\system32\msjet40.dll

Current Java thread:
    at com.inzoom.ado.Command.jniExecute(Native Method)
    at com.inzoom.ado.Command.execute(Command.java:40)
    at com.inzoom.jdbcado.Statement.exec(Statement.java:34)
    at com.inzoom.jdbcado.Statement.execute(Statement.java:107)
    - locked <0x1009ec58> (a com.inzoom.jdbcado.MSJetConnection)
    - locked <0x100a7bc8> (a com.inzoom.jdbcado.Statement)
    at coldfusion.server.j2ee.sql.JRunStatement.execute(JRunStatement.java:212)
    at coldfusion.sql.Executive.executeQuery(Executive.java:719)
    at coldfusion.sql.Executive.executeQuery(Executive.java:652)
    at coldfusion.sql.Executive.executeQuery(Executive.java:613)
    at coldfusion.sql.SqlImpl.execute(SqlImpl.java:236)
    at coldfusion.tagext.sql.QueryTag.doEndTag(QueryTag.java:499)
    at
cfresults2ecfm735180195.runPage(C:\Inetpub\wwwroot\ControlCenter\results.cfm:27)
    at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:152)
    at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:349)
    at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65)
    at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:210)
    at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:51)
    at coldfusion.filter.PathFilter.invoke(PathFilter.java:86)
    at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:69)
    at
coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilt
er.java:28)
    at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)
    at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
    at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
    at
coldfusion.filter.RequestThrottleFilter.invoke(RequestThrottleFilter.java:115)
    at coldfusion.CfmServlet.service(CfmServlet.java:107)
    at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:78)
    at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:91)
    at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
    at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:257)
    at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:541)
    at
jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:204)
    at
jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:318)
    at
jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:426)
    at
jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:264)
    at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)

Heap at VM Abort:
Heap
 PSYoungGen      total 4096K, used 610K [0x10010000, 0x104c0000, 0x138f0000)
  eden space 3392K, 18% used [0x10010000,0x100a8ba0,0x10360000)
  from space 704K, 0% used [0x10410000,0x10410000,0x104c0000)
  to   space 704K, 0% used [0x10360000,0x10360000,0x10410000)
 PSOldGen        total 15488K, used 11853K [0x138f0000, 0x14810000, 0x30010000)
  object space 15488K, 76% used [0x138f0000,0x144837f0,0x14810000)
 PSPermGen       total 28672K, used 23775K [0x30010000, 0x31c10000, 0x38010000)
  object space 28672K, 82% used [0x30010000,0x31747e00,0x31c10000)

Local Time = Fri Dec 02 10:13:07 2005
Elapsed Time = 738
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Server VM (1.4.2_05-b04 mixed mode)
#
 space 3392K, 18% used space 704K, 0% used space 704K, 0% used space 15488K,
76% used space 28672K, 82% used# An error report file has been saved as
hs_err_pid2648.log.
# Please refer to the file for further information.
#
Starting Macromedia JRun 4.0 (Build 92909), coldfusion server
12/02 10:13:13 warning Unable to open
C:\CfusionMX7\runtime/lib/license.properties
12/02 10:13:15 info JRun Naming Service listening on *:2920
12/02 10:13:15 warning No sessionSecret has been specified in jrun.xml.
Installing a self generated sessionSecret.
12/02 10:13:16 info No JDBC data sources have been configured for this server
(see jrun-resources.xml)
12/02 10:13:16 info JRun Web Server listening on *:8500
12/02 10:13:16 info JRun Proxy Server listening on *:51011
12/02 10:13:16 info Deploying enterprise application "Macromedia ColdFusion
MX" from: file:/C:/CfusionMX7/
12/02 10:13:16 info Deploying web application "Macromedia Coldfusion MX" from:
file:/C:/CfusionMX7/
12/02 10:13:18 user JSPServlet: init
12/02 10:13:18 INFO License Service: Flex 1.5 CF Edition enabled
12/02 10:13:18 INFO Starting Flex 1.5 CF Edition
12/02 10:13:19 user CFMxmlServlet: init
12/02 10:13:19 user CFMxmlServlet: Macromedia Flex Build: 87315.134646
12/02 10:13:19 INFO Macromedia Flex Build: 87315.134646
12/02 10:13:21 user ColdFusionStartUpServlet: init
12/02 10:13:21 user ColdFusionStartUpServlet: ColdFusion MX: Starting
application services
12/02 10:13:21 user ColdFusionStartUpServlet: ColdFusion MX: VM version =
1.4.2_05-b04
12/02 10:13:21 Information [main] - Starting logging...
12/02 10:13:21 Information [main] - Starting crypto...
12/02 10:13:23 Information [main] - Starting license...
12/02 10:13:23 Information [main] - Starting License server ...
12/02 10:13:23 Information [main] - Starting scheduler...
12/02 10:13:23 Information [main] - Starting WatchService...
12/02 10:13:23 Information [main] - Starting debugging...
12/02 10:13:23 Information [main] - Starting sql...
12/02 10:13:23 Information [main] - Pool Manager Started
12/02 10:13:23 Information [main] - Starting mail...
12/02 10:13:27 Information [main] - CORBA Configuration not enabled
12/02 10:13:27 Information [main] - Starting cron...
12/02 10:13:27 Information [main] - Starting registry...
12/02 10:13:27 Information [main] - Starting client...
12/02 10:13:27 Information [main] - Starting xmlrpc...
12/02 10:13:27 Information [main] - Starting graphing...
12/02 10:13:28 Information [main] - Starting verity...
12/02 10:13:28 Information [main] - Starting archive...
12/02 10:13:28 Information [main] - Starting document...
12/02 10:13:30 Information [main] - Starting eventgateway...
12/02 10:13:32 Information [main] - Starting Event Backend Handlers
12/02 10:13:32 Information [main] - Initialized EventRequestDispatcher with a
Thread Pool size of 10
12/02 10:13:32 Information [main] - Initializing EventRequestHandler
12/02 10:13:32 Information [main] - Starting Event Gateways
12/02 10:13:32 Information [main] - ColdFusion started
12/02 10:13:32 user ColdFusionStartUpServlet: ColdFusion MX: application
services are now available
12/02 10:13:32 user CFSwfServlet: init
12/02 10:13:32 user CFCServlet: init
12/02 10:13:33 user FlashGateway: init
Server coldfusion ready (startup time: 23 seconds)
12/02 10:13:33 user CFFormGateway: init
12/02 10:13:33 user CFInternalServlet: init

I am using VM ware. Is this an issue?

Any help would be greatful.
dontgd - 22 Dec 2005 04:56 GMT
I tried to follow the above steps but the wsconfig wouldn't run.  It said CF
wasn't running.  This was true, I couldn't start cf.  If I can't start CF, what
steps should I follow? Do I need to follow different rules?  

Frankly, I'm not sure how I can back out of SP2 on this laptop running Windows
XP Media Edition.  Any links would help me out.

CFMX 6.1 runs fine.  I was running CF 7.01 just fine when it quit on me.  
Reinstallation didn't work.

Again, any help would be much appreciated.

Don
Sarge - 27 Dec 2005 10:16 GMT
Wow! I wanted to chime in really quickly here and offer my apologies for those
of you who've had this issue and were unable to get support from Macromedia.
Our criteria for free installation support are pretty concrete as dimaint
stated -- see
http://www.macromedia.com/support/programs/server_definitions.html. For the
near term, this still applies under Adobe. I am shocked at the response you got
from sales, Snake. I'm glad Nick was able to help find a resolution. The
"official" resolution is the 7.01 installer -- the first CFMX release that
officially support Windows 2003 SP 1 -- so it appears you have found a bonafide
bug with the installer on your platform Gary2. I wonder if you or Nick have
reported this bug with full platform details and reproductive steps?

Again, my humlest apologies to anyone who's been denied support for any
qualifying issue. Hopefully after the transition period your experiences with
Adobe Support will be much improved.
Gary2 - 27 Dec 2005 10:37 GMT
Sarge, we all know that we should have gotten some support but it's obvious
that your employees in the sales and support office don't know! They are the
most clueless and carless people that I've had the misfortune to come across
for the whole of 2005. If I had the time I'd create a certificate saying so and
mail it in to you so you can present it to them.

And it doesn't end there. Last month I wanted to buy some CF licenses using
your government discount scheme and the distributer I'm trying to buy from had
to wait over 2 weeks to get a response from Macromedia to approve the sale!
This still hasn't been approved as they now want more paperwork. So I can't
even buy the damn product from you!

Either everyone at Macromedia has been worried about redundancy and developed
a "I don't give a cr*p" attitude" or Adobe have just bought the most useless
sales and support team in the world! I am seriously worried about the future of
ColdFusion if I've been unable to obtain support and get someone at MAdobe to
sell me the product! (I think the name MAdobe is rather appropriate!).
CF_GetHelp - 06 Jul 2006 14:09 GMT
[q][i]Originally posted by: [b][b]Sarge[/b][/b][/i]
The "official" resolution is the 7.01 installer -- the first CFMX release that
officially support Windows 2003 SP 1 -- so it appears you have found a bonafide
bug with the installer on your platform Gary2. I wonder if you or Nick have
reported this bug with full platform details and reproductive steps?

Again, my humlest apologies to anyone who's been denied support for any
qualifying issue. Hopefully after the transition period your experiences with
Adobe Support will be much improved.[/q]

Sarge, it may interest you to know that this problem PERSISTS.  The 7.0.1
installer behaves in-no-way differently when run on a virgin Windows 2003
Standard Edition box.  I have been at this for weeks before coming across
Gary's convoluted (but wonderful) procedure outlined in this post.  Nothing, I
repeat, nothing described in http://www.adobe.com/go/228c3aaa actually helps
either.  I understand the issue with the ZeroG installer and how DEP works and
why on might think the suggestions in the technote would help, but they do not.
I have repeated this over and over again on numerous kinds of hardware and in
more VMWare instances than I can remember now.  Without going through some
process like what Gary outlines, you CANNOT install CFMX7 onto a 2003 box.

I even excitedly tried the 7.0.2 installer the moment I got home from CFUNITED
last week and still no dice!  What's up Adobe?  How in the world are people
supposed to hail this product to their superiors when you can't even install it
on the current server release of the most-used platform it comes on?

I haven't even been able to get the installer to run properly on a plain
vanilla 2003 box without SP1 applied!

Turning off enhancements to an OS isn't an acceptable method anyway.  Adobe
needs to fix this.  This isn't hard, it's just an installer!  If it would take
too many developer hours to switch to something better than old school ZeroG,
then Adobe should at the very least create a command line only scripted version
of the installer (that runs like the UNIX one, asking the user questions about
standalone versus WAR/EAR, etc.) that can be used by 2003 system
administrators.  That should take only a couple days of development and QA
effort.  This really seems pretty inexcusable!

I love Adobe products, please, Adobe, help your most devoted and excited
product evangelists spread the word eh?  Fix this so we can run CF on our
machines!  Those of us stuck in 6.1 who want new features can't sit around just
waiting for Scorpio...
jptros - 27 Jul 2006 23:52 GMT
I've been attempting to evaluate coldfusion but I can't get it to work at all
with IIS on a winxp pro development box, always bombs out with something about
the connectors, says coldfusion isn't running but it certainly shows that it's
running in the managment console. Same error with the firewall disabled. There
are no errors in the coldfusion log directory (and the logs say it's started
also) or in the management console. After reading this forum I'm now
reconsidering if I should go any further or dump CFmx7 out the window for this
project. I've been digging around for solutions for the past 4 hours and am
still no farther than when I started. If I don't have this server up and
running by tomorrow afternoon I'm pleading a case against using this what
appears to be unreliable product. The comments on this forum are enlightening
about what's probably in store down the road doing business with macromedia.
Thanks to everyone who has shared their experience with this product.
Ian Skinner - 28 Jul 2006 00:04 GMT
I run MX7 just fine on my Win XP Professional system at home.  I will
admit that doing business with Macromedia down the road may be
problematic since it is now Adobe.  Which I'm sure we all are concerned
about being a fly by night operation.

Ok snarkness asside.

Can you give some details about your problem?  Which version of CF did
you install, standalone, multi-server or J2EE.  What web server are you
using with ColdFusion, IIS, Apache, ColdFusion's built in server or
something else?  Where does it bomb out, during the install?  When you
run the connectors utility? When you try and use a website?  Other
information you feel might be pertinent.

As with all software, there are many more millions possible
configurations of user systems then even the largest company can
possible account for and test.  But several thousand of us out here are
using this product just fine and reliably and many of us are willing to
help any who ask.

> I've been attempting to evaluate coldfusion but I can't get it to work at all
> with IIS on a winxp pro development box, always bombs out with something about
[quoted text clipped - 9 lines]
> about what's probably in store down the road doing business with macromedia.
> Thanks to everyone who has shared their experience with this product.
Sarge - 28 Jul 2006 01:08 GMT
[q][i]Originally posted by: [b][b]jptros[/b][/b][/i]
I've been attempting to evaluate coldfusion but I can't get it to work at all
with IIS on a winxp pro development box, always bombs out with something about
the connectors, says coldfusion isn't running but it certainly shows that it's
running in the managment console. ...[/q]
jptros, my WinXP Pro laptop has every version of ColdFusion (in various
configurations): CF 5, MX, MX 6.1, 7.0.2 (and Scorpio alpha). I have never had
a problem getting CF installed on one of my laptops (this is one my 4 since I
joined Allaire ;)). I've always recommended installing to the internal/built-in
web server (JWS) so that the connector wizard doesn't impede the install. After
you've completed the configuration wizard, you can go back and add the web
server connector. Here's a link on my blog:
http://www.sargeway.com/blog/index.cfm?mode=entry&entry=49.

CFMX 7 certainly installs on the latest flavors of Windows: XP Pro, 2000,
2003. I've even seen it installed on Media Center and Vista!
jptros - 28 Jul 2006 15:33 GMT
Thanks for taking the time to assist me in getting this going. The install gets
to the end and says it completed with success but some errors occured, the
errors are about installing the connectors. I get the same exact error message
when trying to install the connectors after CF is installed. Here is the error:

Could no connect to any JRun/ColdFusion servers on host localhost.
Possible causes:
o Server not running
   - Start Macromedia Jrun4 or ColdFusion MX server
o Server running
   - JNDI listen port in jndi.properties is blocked by TCP/IP filtering or
firewall on server
   - host restriction in security.properties in blocking communication

So from here I started by disable the windows firewall as well as a/v software
and took another stab and got the same error durring the install and trying to
install the connectors after the install. I've checked the logs for coldfusion
and there is no error messages, the logs report the server is running and under
services in the management console it shows the service as running.

Ok, so I dug around some more and found coldfusion-70-updater2-win.exe and
gave that try, same problems. I'm not even sure this update applied to my CF
version that I aquired just the other day as a download
(coldfusion-702-win.exe) or maybe it's already included in this version (the 2
in the version number?).

I'm off to try what you suggested, installing it as a stand alone server and
then running the connectors and we'll see where that goes. My end goal is to
have CF integrated with IIS so I can evalute it as it will be used for actual
development of the project which we are considering it for. Apache is another
option aside from IIS but one of the biggest reason's we're evaluating CF at
all is because of it's ability to work on many different platforms with many
different setups without much hassle (atleast that's the impression we had :).

Thanks again and sorry for being short and judgmental with my comments
yesterday, frustration and a hot head.
J.P.
Ian Skinner - 28 Jul 2006 16:42 GMT
Windows 2003 is very "Secure".  If it's firewall is running it will
block all ports that are not pre-configured to be allowed to be used.

ColdFusion is going to try and run it's connector and administrator
utilities at the end of the install on port 8300 (by default, you can
configure it to use another port.)  I suspect Windows is blocking this port.

An example of how cf access the administrator is .

You can run the connector and the administrator manually after the
install.  If you have ColdFusion installed and it appears to be running
correctly in the services.  Look for the Web Server Configuration tool
under the Macromedai|Adobe > ColdFusion MX 7 in the start up.  Once you
have Windows 2003 allowing the required ports, you can use this to
create the connectors.

You would then go to the administrator at
http://localhost:8300/cfide/administrator

> Thanks for taking the time to assist me in getting this going. The install gets
> to the end and says it completed with success but some errors occured, the
[quoted text clipped - 33 lines]
> yesterday, frustration and a hot head.
>  J.P.
Sarge - 28 Jul 2006 00:54 GMT
[q][i]Originally posted by: [b][b]CF_GetHelp[/b][/b][/i]
Without going through some process like what Gary outlines, you CANNOT install
CFMX7 onto a 2003 box.[/q]

Gary2 I understand your frustration but this is simply not a true statement. I
run Windows 2003 Standard on my desktop and I have not had any issues
re/installing CFMX 7.0.1+. I did run into issues with the 7.0 install and SP1
-- but as I said, the 7.01 installer was the first to officially support
Windows 2003. We have several Win2K3 machines in our support lab with various
installs of CFMX 7. Furthermore, we have plenty of customers (including ISPs)
who are running CFMX 7.x on Win2K3. I can't speak for all of my teammates, but
I certainly have several Gold customers who run this as a production
configuration. Again, I feel your pain (and I have helped others through it)
but obviously CFMX 7.x will install on Windows 2003 -- even with the SP.

[q]I even excitedly tried the 7.0.2 installer the moment I got home from
CFUNITED last week and still no dice!  What's up Adobe?  How in the world are
people supposed to hail this product to their superiors when you can't even
install it on the current server release of the most-used platform it comes
on?[/q]

I did the same thing once the final bits were released and I had no issues
getting it installed (again, Windows 2003 Standard). Since CFUNITED I have done
at least two additional 7.0.2 installs -- one on a production hosted system,
and one in our labs -- again, no problems with the installer.

[q]Turning off enhancements to an OS isn't an acceptable method anyway.  Adobe
needs to fix this.  This isn't hard, it's just an installer!  If it would take
too many developer hours to switch to something better than old school ZeroG,
then Adobe should at the very least create a command line only scripted version
of the installer (that runs like the UNIX one, asking the user questions about
standalone versus WAR/EAR, etc.) that can be used by 2003 system
administrators.  That should take only a couple days of development and QA
effort.  This really seems pretty inexcusable![/q]

I believe the installer goes through an intensive QA process, and from their
standpoint it installs. We have technotes for issues that support engineers
have worked through with customers to get it installed. I agree it would be
nice to have a command-line interface and I have also filed my own enhancements
for some of the wizard options/questions. However, if the QA and Dev teams do
not see/experience the issues, how can they fix them. I don't want to get into
a drawn out discussion, but the process has always been (going back to the
Allaire days) -- we can't fix anything we can't replicate in our labs. We
believe you have a bonified issue, but unless we can replicate, how can we even
begin to fix it --when all of our installs are working?!

HTH,
Snake_Hollywood - 27 Dec 2005 11:44 GMT
Make the move to Blue dragon. New Atlanta are a far more caring and responsive
company, like allaire used to be.
You can actually call and speak to someone and get support and you don't have
to get your creditcard out.
Gary2 - 27 Dec 2005 12:16 GMT
Russ, I've tried Blue Dragon and am very impressed with how easy it is to
install (and just a 17mb download). It integrates with IIS wonderfully as if it
were a .NET filter which is very clever and I can even make use of .NET
sessions and mix .NET languages in with CFML code! As soon as BD catch up with
the CFDocument tag I'll jump ship as this one is half sunk and my feet are
very, very wet. :-( Adobe seriously need to whip their Macromedia attachment
into shape, or at least, like anything you buy at Christmas time, keep the
receipt! ;-)
Snake_Hollywood - 27 Dec 2005 12:25 GMT
There is already a CF_document tag for BD that does essentially the same thing.
Or you can use any of the other 3rd party equivilents.
Gary2 - 27 Dec 2005 13:31 GMT
Russ, I don't suppose you can point me to some details on BD's cf_document tag
please? I searched their site but it came up null. I would class CF's
cfdocument as quite a feature rich function, especially with the excellent
ReportBuilder creating smart templates.Cheers.
Snake_Hollywood - 27 Dec 2005 14:50 GMT
Your best off emailing new atlanta and asking them, it may not be official, charlie showed it to us at a presentation.
silvalex - 02 Jan 2006 21:20 GMT
Gary,
You have saved my CFMX project.  I was soon to move to another platform had you not gone through your troubles here. Macromedia owes you.  Thank you!
 
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