I think you have to add toolbars to the fckconfig.js file
http://livedocs.adobe.com/coldfusion/8/htmldocs/ajaxui_7.html#1126938
FCKConfig.ToolbarSets["MyBasicText"] = [
['Source','DocProps','-','NewPage','Preview'],
['Cut','Copy','Paste','PasteText','PasteWord','-','Print','SpellCheck'],
['Undo','Redo','-','Find','Replace','-','SelectAll','RemoveFormat'],
['Bold','Italic','Underline'],
['Outdent','Indent'],
['JustifyLeft','JustifyCenter','JustifyRight','JustifyFull'],
'/',
['Style','FontFormat','FontName','FontSize'],
['TextColor','BGColor'],
['FitWindow','-','About']
];
Then you specify which toolbar to use:
<cftextarea name="Comments" id="Comments" richtext="yes" toolbar="MyBasicText"></cftextarea>

Signature
Ken Ford
Adobe Community Expert - Dreamweaver
Fordwebs, LLC
http://www.fordwebs.com
>I know you can edit the global config file to have it point to a local config
> file. But we have multiple customers on our server that require their own
[quoted text clipped - 12 lines]
>
> Mike